Merlin is a Virtual Assistant, based on Artificial Intelligence, that integrates into your healthcare center’s system so that patients can manage their appointments instantly. By not requiring human intervention (although it allows it), it operates 24 hours a day, improving the patient experience.

Merlin learns new ways of interaction over time.

Thanks to all of this, administrative staff can dedicate their time to tasks that add value to the Healthcare Center.

Merlin not only schedules medical appointments but also tests. Additionally, it allows patients to cancel or inquire about already scheduled appointments.

Furthermore, it also answers frequently asked questions and sends appointment reminders to patients, providing the option to reschedule an appointment at that time, thus reducing absenteeism.

Merlin will be integrated into the patient management or medical records system, and the appointment scheduler of your Health Center so they can work together and have the possibility to schedule appointments automatically.

The estimated time for implementation is approximately 2 weeks. This does not include the integration time with a new management system.

You can get Merlin very easily by clicking here to talk to one of our advisors.

Yes. With the implementation of the Assistant, you will be assigned a new line for its use.